Shipping policy

Zeitlos Enterprise

At Zeitlos Enterprise, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines how we process, ship, and deliver your orders across India.

Order Processing

All orders are processed within 3–4 working days from the date of order confirmation.

  • Orders are processed only on business days (Monday to Saturday)

  • Orders placed on Sundays or public holidays will be processed on the next working day

  • During high-demand periods (sales, launches, or festive seasons), processing times may be slightly extended

Once your order is processed and dispatched, you will receive a confirmation via email with tracking details (if available).

Shipping & Delivery Timeline

After dispatch, orders are typically delivered within 10–12 working days, depending on your location.

  • Metro cities: Usually faster delivery

  • Remote or rural areas: May take slightly longer

Please note that delivery timelines are estimates and may vary due to external factors.

Shipping Coverage

We currently offer shipping across India only.

  • International shipping is not available at this time

  • We may expand our shipping regions in the future

Shipping Charges

  • Shipping charges (if any) will be calculated and displayed at checkout

  • Any promotional offers such as free shipping will be clearly mentioned on the website

Order Tracking

Once your order is shipped, you may receive tracking details via email.

  • Tracking updates depend on the courier partner

  • In some cases, tracking may take 24–48 hours to become active

Delays & Exceptions

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

  • Courier service disruptions

  • Weather conditions

  • Operational delays

  • High order volumes

Zeitlos Enterprise is not liable for delays caused by external factors beyond our control, but we will always try to assist you in tracking and resolving delivery issues.

Incorrect Address or Delivery Issues

Please ensure that your shipping details are accurate at the time of placing the order.

  • Zeitlos Enterprise will not be responsible for delivery failures due to incorrect or incomplete addresses

  • In case of failed delivery attempts, the courier partner may reattempt delivery or return the package

Lost or Damaged Packages

If your order is lost in transit or arrives in a damaged condition:

  • Please contact us within 48 hours of delivery

  • Share your Order ID along with relevant photos (if applicable)

We will investigate the issue and provide a suitable resolution.

Contact Us

For any shipping-related queries or concerns, feel free to reach out:

We appreciate your patience and support, and thank you for choosing Zeitlos Enterprise 🤍